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Library Policies

Interlibrary Loan Policies

Introduction

Interlibrary Loan is a library service that borrows books and acquires journal articles that the Diablo Valley College Library does not own. The DVC Library requests the resources you need from partner libraries across the country.

Who may request this service?

Interlibrary loan service is available only for DVC students, staff, and faculty with a library account in good standing (No overdue or lost books).

How are requests made?

Interlibrary loan requests are made by completing the Book request form or the Article request form, available in the library website. There are no restrictions on the number of ILL requests for a given semester. Library staff might contact you for clarification about your request(s).

Turnaround time

DVC library will respond to requests within five (5) working days. Lending libraries might take longer to reply, process, and mail items. Requests for books can take 3 to 4 weeks but usually arrive within 10 days. Requests for articles can take 1 to 2 weeks. Please submit your request as early as possible. Rush requests are not accepted.

What kind of materials can be requested?

  • Printed   books 

  • Copies of books 

  • Copies of journals 

  • Copies of magazines 

  • Copies and microfilms of rare books and archival materials   

What kind of materials cannot be requested?

  • Books owned by DVC Library 

  • Entire encyclopedias or other reference books (excerpts are okay) 

  • Textbooks on Reserves collections (Textbooks on reserves only at DVC) 

  • Original rare, archival, manuscript, or fragile items (copies of these depend on lending library).  

  • Original printed journals and magazines 

  • DVDs and CDs (including books with supplemental DVDs or CDs) 

  • Software 

  • Laptops, calculators, cameras and any other electronic equipment 

  • Electronic resources and downloadable materials 

  • Current best sellers or other books published within the last six months

Cancellation 

Cancellation is not possible once the request has been accepted by a lending library because the time, effort and lending fees involved.

Copyright and Interlibrary loan

The Diablo Valley College library complies with the Federal copyright law and CONTU (National Commission on New Technological Uses of Copyrighted Works) guidelines that establish the following guidelines for copying for interlibrary loan: Requests for photocopies must include the copyright warning and the patron must acknowledge awareness of the copyright warning. There are no restrictions on the number of ILL requests for a given semester; however, please be aware that lending libraries may adhere to certain copyright conditions. We will advise you of such conditions as they come up.

Regulations

The Interlibrary Loan Code for the United States and its Explanatory Supplement shall regulate any matters not explicitly addressed within this Diablo Valley College Library Interlibrary Loan Policy.

Lending period and renewals

The loan period depends on the lending library. Renewals are granted by the lending library, which may decline the request. Patrons must request a renewal through the DVC library two weeks before the original due date. Overdue interlibrary loan items cannot be renewed. 

All ILL materials are subject to recall by the lending library. Patrons must return materials immediately when a recall notice is received from DVC library.

Fines and Fees

ILL items are subject to normal DVC Library late fees. In addition, the patron must pay for any charges that the lending library imposes if an item is lost, damaged, or late. Unpaid lending fees and fines will be added to the patron’s library record as outstanding fines. Interlibrary loan fines and fees are handled in the same manner as other DVC library charges.

Cost and Fees

The Diablo Valley College library will make an effort to request materials from libraries that do not charge lending fees. Patrons will be notified in advance if the loan has a fee. However, patrons who choose to proceed with a request once they have been informed of a specific lending fee, are responsible for the charges applied by the lending library once the requests have been accepted. DVC library does not collect lending fees. Patrons have to pay the invoices that lending libraries issue

Return items

Interlibrary loan items cannot be placed in the book drops or be left on the Circulation Desk. Interlibrary loan items should be handed to library staff in the Circulation desk with the interlibrary loan strap in place. A $1.00 per day per item overdue fine will be assessed for interlibrary loan materials that are returned late. 

Failure to return items by the due date may result in a suspension or loss of interlibrary loan privileges for the patron.

Damaged or lost books

Patrons are responsible for damage or loss of an interlibrary loan item. Replacement costs are determined by the lending libraries. Patrons must contact the library as early as possible when an ILL book is damaged or lost. Interlibrary loan privileges will be suspended if the borrower damages or loses three items. Unpaid replacement fines will be charged to the patron account as outstanding fines.

Notifications

Patrons will receive a notification when the request has been submitted. A Second notification will be sent when the request is being processed. A final notification will be sent when the item is available. Loaned materials will be held for one week after the final notification, and then returned to the lending library if not picked up.