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Library Policies

Technology Loan Policies

Eligibility

Only Diablo Valley College (DVC) students who are registered for the current academic term are eligible to check out equipment from the Student Technology Loan Program.  

Requesting

Students must complete the Technology Loan agreement prior to checking out technology equipment. You may come into the library to complete the form on one of our desktop computers or complete it on your own device.  

Loan Periods

Standard equipment (Chromebook laptops, wi-fi hotspots, webcams, calculators) loan period is one semester.  

Some items are offered for short-term checkout for 3-hour or 1-day use, including extra device chargers, extra calculators, webcams, and wired over-the-ear headphones.

An electronic receipt for all loans will be automatically sent to your email address(es) on file with DVC indicating the return date/time.

Identification Required

Valid Picture ID (DVC Student ID card, Driver’s License, etc.) is required to complete the equipment loan process. Students are required to present their identification to the staff at the time of equipment check out.

Check Out

Equipment is made available to students on a first-come, first-served basis. All Technology Loans are available for check out at the following locations:

  • Pleasant Hill Campus, Library, second floor, circulation desk.   
  • San Ramon Campus, Library Center Help Desk.

For current open hours please check the library website.

Only one of each type of equipment can be checked out to each student.  

Renewals

Semester-loaned equipment can be renewed for one additional academic term if a student is registered for classes during the following term. This can be confirmed by emailing proof of registration (copy of next term’s class schedule) to circ@dvc.edu. The equipment cannot be extended for more than one extra term at a time.

Return

Equipment must be returned in the same condition as when it was checked out. Equipment not returned in the same condition and/or without power cords and cases will be subject to the Damaged, Lost, or Stolen Equipment policy listed below.

All data, files, software, profiles, passwords, and other information saved on Chromebooks will be erased upon return. The Library/College is not responsible for any loss of data.

Late Equipment

Due date reminder emails will automatically be sent to the student’s email address(es).  

  • For 3-hour technology loans, these will be considered lost if not returned by end of day.
  • For 1-day technology loans, these will be considered lost if not returned within a week of checkout.
  • For semester-long technology loans, these will be considered lost if not confirmed renewed with the library, or returned by the last day (Friday, at 4pm) of the Technology Returns Week at the library, following the last week of each semester.

Once equipment is considered lost, replacement costs and/or fines will be applied. Overdue and/or lost Chromebooks are subject to deactivation by the college. A registration hold will be placed on the student’s account until the equipment is returned or the fine is paid for items over $25 in fine cost.

Damaged, Lost, or Stolen Equipment

Students will be held responsible for loss or damage to equipment while in their possession. Students borrowing equipment are required to immediately report damaged, lost, or stolen equipment items.  

Please inform Library staff as soon as possible by calling 925-969-2610, or emailing circ@dvc.edu. Damaged or lost equipment have the following replacement costs:  

  • Chromebook lost or stolen- $500  
  • Chromebook damage -$150 (cracked/damaged screen, etc.)
  • Chromebook case sleeve – $25
  • Chromebook charger – $15
  • Graphing calculators - $150
  • Scientific calculator - $18
  • Mobile wi-fi hotspot - $100
  • Wi-fi hotspot case – $20
  • Wi-fi hotspot charger – $15
  • Webcam - $10

The library reserves the right to fully inspect equipment up to seven (7) business days after the date of return to assess charges for cleaning, replacement of missing parts, and/or repair of damaged equipment. Library staff will communicate the charges due after the assessment.

Payments for students from either campus may be made in person at the cashier’s office at Pleasant Hill or by calling the cashier’s office phone. Students may also pay at the Pleasant Hill library circulation desk in cash only.

For more information, please visit the DVC cashier's website.

Accessibility

Technology Loans are intended to be inclusive and accessible to all students. Please email circ@dvc.edu or call 925-969-2610 for accommodation needs related to a disability or health condition required for loaned equipment.  

Requests can be responded to most effectively if received at least seven (7) business days in advance.

Disability Support Services provides additional services for students. For more information, visit the DSS website.

Faculty & Staff Technology Loans

There is a limited supply of short-term (3-hour and 1-day) and semester-long loan technology available for current faculty and staff check-out.

Returned items should be in the same condition as when borrowed and should be returned with any accompanying chargers and cases that came with the loan. Any saved files, passwords, and other information on Chromebooks will be erased and the device will be reset upon return. Please save any necessary files and information before returning.

Lost and/or damaged technology loans are subject to deactivation after 1 week from the due date if still not returned in like-borrowed condition.

 

Last updated November 5, 2024

DVC Library > Circulation > Technology Loan Program > Technology Loan Policy Re-write